Payment Policy

Last Updated: September 25, 2026

Thank you for shopping with NoviBaby. This Payment Policy explains the payment methods we accept, payment processing, order authorization, refunds, and other payment-related information when you purchase products from our website.

1. Accepted Payment Methods

NoviBaby currently accepts the following payment methods, where available at checkout:

Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Shop Pay
Other payment methods displayed at checkout

Available payment methods may vary depending on your location, device, browser, and eligibility.

2. Payment Authorization

When you place an order, your selected payment method may be authorized or charged for the total order amount, including applicable shipping charges and taxes.

An order is considered successfully placed only after the payment has been authorized or successfully processed.

If your payment cannot be authorized or is declined, your order may not be completed.

3. Payment Security

NoviBaby does not directly store your full credit or debit card number on our servers.

Payments are processed through secure third-party payment providers and payment systems supported by our Shopify store.

Payment information may be encrypted and processed according to applicable payment-security standards.

4. Billing Information

You are responsible for providing accurate and complete billing information when placing an order.

This may include:

Full name
Billing address
Shipping address
Email address
Payment information

If the information provided cannot be verified, we may contact you for additional information or delay/cancel the order where appropriate.

5. Fraud Prevention and Order Verification

For the protection of our customers and NoviBaby, orders may be subject to security and fraud screening.

We reserve the right to review, hold, or cancel an order if we identify unusual activity, suspected fraud, unauthorized payment activity, or information that cannot be reasonably verified.

If an order is canceled after payment has been processed, any eligible refund will be issued to the original payment method.

6. Currency

Unless otherwise stated, all prices displayed on the NoviBaby website are shown in U.S. Dollars (USD).

If your payment provider uses another currency, your bank or payment provider may determine the applicable exchange rate and may charge additional currency-conversion fees.

NoviBaby does not control exchange rates or fees charged by your bank or payment provider.